Our Services
Beyond Automation: Building Knowledge Ecosystems That Scale
MSP Knowledge Ecosystem Development
From $3,500/month
Our premier offering transforms your MSP operations by building a comprehensive knowledge ecosystem that captures expertise, automates complex workflows, and creates compounding operational efficiency.
What's included:
Complete Automation workflow development and implementation
Integration of ticketing, documentation, and RMM platforms into a unified ecosystem
Custom knowledge capture mechanisms tailored to your processes
Advanced decision automation for complex client scenarios
AI-enhanced ticketing triage and resolution pathways
Bi-weekly strategic development sessions
Comprehensive training for your team
Dedicated automation architect assigned to your account
Quarterly business impact assessments and optimization
No Hourly Limitations
Implementation: One-time setup fee starting at $3,000 based on environment complexity
Scaling options available: As your needs grow, advanced features and capabilities can be added to your ecosystem.
Perfect for: Forward-thinking MSPs looking to differentiate through operational excellence and service delivery automation. Ideal for MSPs with 10+ technicians seeking to scale without proportional headcount increases.
12-month commitment with quarterly review and adjustment opportunities.
Dedicated Automation Partnership
From $2000/Month
Our core offering lets you tackle your automation backlog with our results-focused partnership. Unlike hourly-based services, we commit to outcomes, not timesheets. There are no hourly limits.
What's included:
Delivery of complete automation solutions each month
If it can be built within a month, we deliver it that month
No artificial hourly limitations—we work until it's done right
Weekly strategy and review sessions to prioritize high-impact workflows
Unlimited adjustments to existing automations
Priority response for support requests
Complete documentation and knowledge transfer
Direct access to senior automation architects
Our promise: We focus on delivering completed automations, not billing for hours. If your automation need can reasonably be completed within a month, we'll deliver it—no delay tactics or artificial stretching of timelines.
Perfect for: Organizations with clear automation needs who want predictable pricing and tangible results without the overhead of hourly billing models.
Available as month-to-month for the first 3 months, then quarterly commitments.
Custom Automation Projects
Per Quote
Need a specific workflow or system automated? Our custom automation projects deliver targeted solutions for distinct business challenges. Backed by 30 days of dedicated support following successful deployment.
What's included:
Detailed requirements gathering and system assessment
Custom development of automation solutions
Integration with your existing systems
Comprehensive testing and validation
Complete documentation and handover
30 days of post-implementation support
Perfect for: Specific automation needs with clearly defined scope and deliverables.
Custom quoted based on complexity and timeline requirements.
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